About

ALKHABARA TÜ
Reg.Nr 12745952
Tallinn, Estonia

All items in our shop are hand crafted by me.
Crocheted snoods for Afghan Hound and Saluki are crocheted only from cotton yarn or thread.

For additional info about products, shipping or payment options, please contact us.

CONDITION OF SALES

These conditions apply before checkout in our web shop where you asked to agree of them before purchasing.

Purchasing

To buy a product, add it to shopping cart. You can view and edit your cart.
If you are certain of the inside of cart, click “Checkout”.
You will then asked to fill Billing/Shipping details. Please make sure all the lines filled properly without any mistakes as this is required for smooth delivery and shipping.  Then you see the cost of shipping into your country or be able to choose between different shipping options.

Payment

Payment options are credit or debit card payments and IBAN Bank payment by invoice – you have to pay with invoice to our ALKHABARA TÜ bank account you find on invoice.

For Finland, Latvia and Lithuania there is also direct link to their direct bank payment.

For Estonia there is all our bank links in shopping  cart.

You will be sent an invoice to the email address you have stated and we will ship your items after we have received the money.
Since 10.08.2022 we removed PayPal as payment option from our website.

Banks: Swedbank, SEB, LHV, Coop, Luminor, Šiaulių Bankas, Medicinos Bankas, Nordea and OP.

Shipping

We ship in  three workdays and always in tracked way, counting from the day we have received the payment.

Depend on your country, there is several options of shipping in check out.
Outside of Estonia, Latvia, Lithuania and Finland there is available only shipping by post.
For Estonia there is Itella and Omniva parcel terminals
For  Latvia  and Lithuania there is Omniva parcel terminals or Omniva post
For Finland there is Itella parcel terminals or Omniva post

Returning policies
Returning is possible only from European Union.
According to the law you have 14-days right to send back your item.
When returning the shipping cost will be paid by the Buyer.
The merchandise must be in original package and unused. When  sending back a product you have to inform us by email  with the name of the buyer, order nr, date of the order, and reason for the returning.
When purchasing, remember that all item are handmade.

The Seller right to withdraw
The Seller has the right to withdraw from transaction when unexpected circumstances occur (for example the product is out of stock even though the web page states differently). In that case the Seller will transfer the total amount payed by the Buyer immediately and not later than 10 days after the withdrawal to the buyers bank account.

Use of personal data
All of the personal data of the Buyer known by the Seller will be considered and used only to deliver the products

Final Provisions
Any cases not resolved here in these Conditions of Sale will be resolved by laws of European Union. In case no agreement is achieved, the Buyer has the right to turn to the European Consumer Center. In case of any questions you can write to me

 

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